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Emergency Rooms

Choosing the Right Healthcare Provider: Why Townsen Memorial Stands Out

When it comes to choosing a healthcare provider, quality, accessibility, and patient-centered care are key factors. At Townsen Memorial Health System, our mission is to provide accessible, high-quality, and patient-focused healthcare to every individual who walks through our doors. We have worked diligently to ensure that our Houston hospital, along with our Houston healthcare locations, offers cutting-edge services with a compassionate touch. Our dedication to excellence and innovation makes us a top choice for patients seeking exceptional Houston medical services.

From Diagnosis to Treatment: Why Townsen Stands Out

Comprehensive and Advanced Medical Services

At Townsen Memorial, we offer a wide range of healthcare services, from diagnostic imaging and outpatient surgeries to specialized pain management and emergency care. Our Houston healthcare locations are equipped with state-of-the-art technology to ensure accurate diagnoses and effective treatments. Whether a patient requires routine screenings or urgent medical attention, our Houston medical services cover all aspects of healthcare under one roof.

Highly Skilled and Compassionate Medical Professionals

We take pride in our team of experienced doctors, nurses, and healthcare professionals who are committed to providing expert care with compassion. Our specialists undergo continuous training to stay at the forefront of medical advancements, ensuring our patients receive the best treatment options available.

Patient-Centered Approach and Personalized Care Plans

Our team at Townsen Memorial believes that every patient deserves personalized care. We take the time to listen, assess individual health needs, and develop customized treatment plans. This approach allows us to provide better outcomes and improved patient satisfaction.

Convenient and Accessible Healthcare Locations

We understand that access to quality healthcare is crucial. That’s why we have strategically placed Houston healthcare locations throughout the city and surrounding areas. Our Houston hospital and outpatient centers are easily accessible, reducing travel time and making healthcare more convenient for patients and their families.

Commitment to Innovation and Cutting-Edge Technology

Medical advancements continue to evolve, and Townsen Memorial remains at the forefront by incorporating the latest medical technologies. From minimally invasive surgical techniques to AI-assisted diagnostics, we ensure that our patients benefit from the most advanced healthcare solutions available.

A Trusted Partner in Health

Townsen Memorial Health System is dedicated to providing every patient with high-quality, accessible, and patient-centered care. From our Houston hospital to our Houston healthcare locations, we ensure that compassionate, expert medical attention is available when you need it. Choosing the right healthcare provider is essential for your well-being, and we invite you to experience the exceptional Houston medical services that set us apart. Schedule an appointment today and let Townsen Memorial be your trusted healthcare partner.

How to Advocate for Your Own Healthcare Needs and Make Informed Decisions

How to Advocate for Your Own Healthcare Needs and Make Informed Decisions

Taking control of your healthcare journey is one of the most important steps you can take to protect your health and well-being. At Townsen Memorial Health System, we understand that navigating your medical needs can sometimes feel overwhelming.

That’s why we encourage patients to become active participants in their care by letting them ask questions, understand their options, and feel empowered at every step. Our network of Houston healthcare locations is built around that philosophy, offering compassionate care that puts you first. Here’s how you can advocate for yourself and make more confident, informed decisions when it comes to your health.

What You Can Do

Know Your Rights as a Patient

Understanding your healthcare rights lays the foundation for stronger advocacy. Every patient has the right to receive clear information, ask questions, seek second opinions, and participate in their treatment decisions. Whether you’re visiting a specialist or receiving emergency care at a Houston hospital, you deserve to know your options and understand your plan of care.

Being informed gives you a voice in your treatment and ensures you feel supported, not sidelined, during your appointments.

Ask Questions and Speak Up

One of the simplest yet most effective ways to advocate for your health is by asking questions. If you don’t understand a diagnosis, test, or medication, don’t hesitate to ask. Bring a list of concerns to your appointments and feel confident seeking clarification when needed. Your providers are there to support you, and communication is a key part of successful care.

At Townsen Memorial, part of our commitment to delivering high-quality Houston medical services includes listening to your concerns, not rushing through them.

Learn to Evaluate Medical Information

It’s natural to research symptoms or conditions online, but it’s equally important to evaluate the credibility of your sources. Stick to trusted websites, medical journals, or information provided by your care team. Avoid making decisions based on unverified online content.

If you read something that concerns or confuses you, bring it up with your provider. At our Houston hospital locations, we aim to provide clarity and education to help patients make sound decisions about their care.

What Patient-Centered Care Looks Like at Townsen Memorial

Patient-centered care means treating you as a whole person, not just a diagnosis. At Townsen Memorial Health System, this approach is built into everything we do. We prioritize your comfort, involve you in decisions, and design care plans around your unique needs and preferences.

Whether you’re visiting for outpatient imaging, a surgical procedure, or emergency care, our teams at each of our Houston healthcare locations are committed to providing respectful, responsive, and compassionate care. We believe informed patients make better choices and we’re here to guide you every step of the way.

Long-Term Tips for Self-Advocacy

Self-advocacy doesn’t end after one visit—it’s an ongoing process. Here are a few strategies to help you stay engaged in your care long-term:

  • Keep a personal health journal or app to track symptoms and medications
  • Maintain copies of important medical records
  • Bring a friend or family member to appointments for support
  • Ask for written instructions to review at home
  • Build strong relationships with providers you trust

These small but powerful habits can lead to better outcomes and greater peace of mind.

Your Health, Your Voice

Advocating for your own healthcare means asking questions, staying informed, and making decisions that align with your values. At Townsen Memorial Health System, we’re proud to support that journey through our patient-first approach and comprehensive Houston medical services. With multiple Houston healthcare locations, we’re here to help you feel confident and cared for, no matter where your health takes you.

Take control of your care. Schedule a visit with a provider at Townsen Memorial today.

The Role of Emergency Rooms vs. Urgent Care: Where to Go When

When a medical issue arises, knowing where to seek care can be just as important as receiving it. At Townsen Memorial Health System, we’re committed to delivering high-quality, patient-centered care through our accessible Houston hospital locations. Our mission drives us to make expert medical attention available when it matters most, especially in emergencies.

Through our conveniently located emergency rooms and advanced diagnostic capabilities, we help patients navigate urgent health concerns with clarity and confidence across our network of Houston healthcare locations.

Understanding Emergency Rooms

Emergency rooms (ERs) are equipped to handle life-threatening or complex medical conditions that require immediate attention. Our ERs at Townsen Memorial are staffed by board-certified emergency medicine physicians, nurses, and support staff trained to respond to high-acuity situations, 24/7.

From trauma and chest pain to strokes and severe infections, our teams are prepared to provide the highest standard of care. Our facilities also include state-of-the-art imaging and laboratory services, allowing for rapid diagnosis and treatment.

What an Emergency Room Can Treat

Townsen Memorial’s emergency departments are equipped to handle a wide range of serious medical concerns, including:

  • Chest pain or pressure
  • Stroke symptoms, such as sudden numbness, confusion, or difficulty speaking
  • Severe abdominal pain
  • Head injuries or major trauma
  • Broken bones and fractures requiring imaging or surgery
  • Severe allergic reactions
  • Breathing difficulties or asthma attacks
  • Uncontrolled bleeding or severe burns
  • High fever in infants or the elderly

Our Houston hospital locations are prepared to deliver comprehensive care from diagnosis through recovery, supported by advanced surgical suites, in-patient facilities, and diagnostic imaging.

When Urgent Care Fits

Urgent care centers are generally designed to treat non-emergency situations such as minor infections, sprains, or mild allergic reactions. They are ideal for patients needing quick care outside of regular business hours but who are not experiencing a medical emergency.

However, in many cases, urgent care clinics may not be equipped to perform the advanced diagnostics, surgical interventions, or emergency treatments that some situations require. When this happens, patients are often referred to an emergency room for more comprehensive care.

What Urgent Care Facilities Can Treat

These clinics offer treatment for common, non-life-threatening conditions that can’t wait for a primary care appointment. Some of the conditions typically treated at urgent care include:

  • Minor sprains or strains
  • Mild allergic reactions or rashes
  • Ear infections or sore throats
  • Cold or flu symptoms
  • Urinary tract infections
  • Minor cuts or burns

Where Should You Go?

While urgent care centers can address many everyday health issues efficiently, they are generally not equipped to manage severe or complex medical emergencies. In cases of serious injury or acute illness, visiting an emergency room at a full-service Houston hospital remains the safest choice.

Patients should always opt for the ER when symptoms are sudden, worsening, or severe. Our ER at Townsen Memorial offers immediate access to critical interventions such as CT scans, EKGs, emergency surgery, or stroke protocols. We’re proud to offer these resources across our Houston healthcare locations, ensuring patients can get proper care when every second counts.

How Townsen Memorial Provides Exceptional Emergency Care

At Townsen Memorial, we understand that emergencies are stressful for patients and their loved ones. That’s why we’ve built a culture around compassionate, patient-centered care. When you walk through the doors of our emergency rooms, you’re met with a team that values your health and time.

In addition to fast, effective treatment, we prioritize transparent communication, short wait times, and an efficient transition to any additional services you may need like diagnostic imaging, lab testing, or surgery. We aim to make your experience as smooth and reassuring as possible, no matter your condition.

Let Us Be Your Choice in Healthcare

We are committed to delivering exceptional care during life’s most critical moments. Across our Houston healthcare locations, our emergency departments are designed for rapid evaluation and treatment, featuring in-house imaging, laboratory services, and a compassionate medical team ready to act.

Our physicians and staff work seamlessly to ensure every patient receives timely, personalized attention. As part of our mission to offer accessible, patient-centered Houston medical services, we aim to continuously improve the standards of emergency care throughout the region.

Townsen Memorial Hospital Launches New Emergency Room and Clinics

The devastation of Hurricane Harvey left Humble Surgical Hospital under one and a half feet of water in the Fall of 2017. After nearly one year of renovations Humble Surgical Hospital has reopened as Townsen Memorial Hospital under new ownership and leadership, with It also comes the launch of its two new additional clinics and a 24/7 Emergency Room.

Houston, TX, August 2019 - After remodeling the hospital in 2018, Townsen Memorial Hospital has continued to grow, with the addition of two new clinics and an emergency room. The clinics boast new facilities, up to date medical technology, and highly regarded physicians and surgeons.

Among these distinguished medical professionals are Dr. Clifton Thomas, MD who is regarded as “Houston’s most beloved bariatric surgeon” as well as Dr. Mary Ann Spires, DC voted as one of Houston’s Top Doctors.

The newly established clinics can offer consultations to new patients, conservative treatments as well as surgical procedures ranging from Neurosurgery to Plastic Surgery. Townsen Memorial Clinics has recruited names such as Dr. Mark Khorsandi, MD – one of the few surgeons in Texas trained in migraine, hand, and microsurgery; Dr. Ronald Buczek, DO who specializes in plastic surgery as well as hand surgery and microvascular surgery; and Dr. Paul Kobza, MD a well established shoulder, elbow, hand and wrist surgeon.

Delicate surgeries like spinal and neurosurgery are also within the scope of the medical talent at Townsen Memorial Clinics. Dr. Kenneth J.H. Lee, MD  specializes in minimally invasive spinal surgery as does Dr. Gregory J. Elders, MD who has over 20 years of experience and completed his residency at the Highly Regarded Texas Back Institute. Also on the Townsen Memorial Clinics staff is Dr. Teodulo, MD  an anesthesiology specialist who has been practicing for more than 26 years and was previously the Chief of Neuro-anesthesiology at Memorial Herman Hospital. Dr. Aves also specializes in pain management, founding an organization for spinal pain management.

Besides surgical intervention, Townsen Memorial Clinics offer chiropractic, physical therapy, and wellness. Patient forms for new patients can be found on their website and filled out prior to your appointment, promising less time spent in a waiting room.

These three new facilities are a display of the growth Townsen Memorial Hospital has made since the remodeling and reopening after its facilities were destroyed by Hurricane Harvey. The damages done by the hurricane totaled approximately $7 million dollars.  Townsen Memorial aims to continue expanding their services, opening additional clinics and emergency room locations, in the coming years.